Family Tree is pleased to offer in-house services to assist you with your long-term care insurance claims, reducing stress and burden.
A: Yes – depending on the client’s individual plan, LTC coverage will pay for in-home care (caregivers) with Family Tree In-Home Care.
A: The elimination period is like a deductible where you are responsible for paying the full portion until your coverage begins. The elimination period is calculated either by calendar days or actual days of care. You can start care 3–4 days a week for 4–5 hours a day to minimize your out-of-pocket expenses during your elimination period and expand care as needed once the elimination period ends and coverage has kicked in.
A: Usually $80 – $300 a day. Maximum daily benefit is the maximum amount your policy will reimburse for each day. Find out if your policy has an inflation rider which can significantly increase your maximum daily benefit. Also, inquire about the anniversary date on which the policy increases each year.
A: Most policies state the maximum lifetime benefits in terms of days or dollars. Find out which your plan uses.
A: Absolutely. We are happy to initiate the claim for you. Your Care Advisor will discuss the different packages we offer as part of our services.
A: Billing and LTC insurance take place concurrently, every other week. A billing calendar will be provided to you before the start of care.
A: Family Tree will always initiate a claim once we receive the required information to do so. Our added support services can relieve you or your family member from the burden of tracking, completing, and submitting care logs and invoices to your LTC insurance company on a biweekly basis.
A: Most LTC insurance companies take 5 to 7 business days to upload the documents received into their system and send them off to the processing department. Once the processing department reviews the care logs and dates of service, it can take anywhere from 7 to 10 business days to receive the funds.
A: To support our clients, Family Tree provides a dedicated LTC insurance team who can assist in answering any further questions. You may reach this team by emailing firstname.lastname@example.org.
Let our team of experts make it easier for you.